Cloth Dolls by Stitch 'N Stuff
Original design cloth dolls and cloth doll patterns -- online since 1995



Website and Order Information







How do I Order

Please note, we do not accept orders from outside the United States.

Web Orders:

We only accept PayPal payments for web orders!

To order an item, simply click on the   Buy Now Button   button below the item price.

In our Pattern Gallery, there are two "Buy Now" buttons. The top button is for the purchase of your pattern delivered by the Post Office by first class mail; the second button is to purchase a digital download of the pattern at our Etsy.com store, where as soon as payment is confirmed, you can download the pattern to your computer and immediately print on your printer.


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Payment

We only accept credit card payments on all web sales. We offer Paypal to make your credit card purchases on our web site, in our ETSY.com store and in our Craftsy.com store; Paypal accepts PayPal credit and most major credit cards on a direct basis. ETSY.com also accepts most major credit cards. We never have access to your credit card information.

We must collect New York Sales Tax on all orders shipped within New York State.

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Shipping

We ship to the address provided by your credit card processor.

Dolls:

Shipping charges for 1 doll shipped range between $10.00 - $17.00 (depends on weight & shipping location). All doll orders are shipped U.S. Postal Service Priority mail and are insured which requires a signature at delivery.

Patterns:

Shipping charges for 1 pattern are $4.50.  All pattern orders are sent USPS Priority mail with tracking and at our discretion, may require a signature at time of delivery.  If this is a problem, please contact us prior to placing your order.


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Return Policy
We offer a 10 day money back guarantee, less shipping charges, on completed dolls purchased from our website. You MUST contact us for return instructions prior to returning. All returns must be in original condition and shipped postage paid and insured.

All patterns sales are final!
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Order Security

All web order payments are processed by PayPal or by ETSY. Your payment is transacted by PayPal or ETSY utilizing their secure transaction technology. We never know or receive your credit card information. After you pay for your purchase, we receive an email notifiying us of your order. We then have to log on to PayPal or ETSY's secure web site to obtain what was ordered and the name and address of the purchaser.

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Privacy
Order with confidence! We value your privacy. Any information submitted to us on our site will not be sold, traded, shared, exchanged or transferred to any third party. We DO NOT utilize "cookies" to track your travels within our site or to obtain other information.
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Mailing Address

Please address snail mail:

Cloth Dolls by Stitch 'N Stuff
P.O. Box 178
Washington Mills, NY 13479

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